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Support Center / Bank Transactions

Bank Connections

Browse support articles for Bank Connections.

Connect a bank account via Plaid

Connect bank accounts through Plaid when the institution is supported there, resulting in the selected accounts appearing in the Bank Accounts workflow.

Connect a bank account via Finicity

Connect a bank through Finicity when Plaid is not the right path for the institution, resulting in the selected accounts appearing in Truewind.

Chase authorized user settings

Confirm Chase authorized-user access before connecting or reconnecting accounts, resulting in the right Chase accounts appearing in Truewind.

Map accounts to bank accounts

Map connected bank accounts to ledger accounts when Bank Transactions cannot proceed without account mapping, resulting in accounts that load correctly for review and reconciliation.

Remove or disable bank accounts

Disable or remove bank accounts when they should stop participating in active review, resulting in the correct active account set for the team.

Check a new bank account in Truewind

Check a newly created bank account in Truewind when you need to confirm it exists before mapping or transaction review, resulting in the account visible in the chart of accounts.

Connect bank accounts via Stripe

Connect bank accounts through Stripe when that connection path is available, resulting in new connected accounts ready for mapping in Truewind.