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Support Center / Bank Transactions / Features
Reconcile Bank Transactions
Review matched and unmatched transaction activity when reconciliation work is blocking close, resulting in a clearer path to completed reconciliation.
Workflow
Step 1
Open Reconciliations
This opens the relevant page or panel so you can identify why a transaction is matched, missing, or duplicated.
Step 2
Review matched transactions
Matched items already exist in both the bank statement and the general ledger, so they do not need follow-up.
Step 3
Review missing transactions
Missing items appear on the bank statement but not in the general ledger, so they still need to be created or matched.
Step 4
Review duplicate transactions
Duplicate items indicate the same activity appears twice in the general ledger and should be investigated before close.
FAQ
What should I look at first?
Start with unmatched or suspicious transactions, then confirm that matched activity reflects the expected accounting outcome.
Limitations
Reconciliation quality depends on upstream setup
Missing mappings, incomplete imports, or stale ERP data can make reconciliation slower or less reliable.
Troubleshooting
I expected a transaction to match, but it did not.
Confirm the import, mapping, and source data first, then re-run the relevant workflow and review the transaction again.
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