Before you allocate
Verify the transaction really represents a customer payment and not another kind of cash movement that should be handled differently.
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Support Center / Bank Transactions / Features
Payment allocations to Accounts Receivable
Allocate customer payments in Bank Transactions when cash should clear Accounts Receivable, resulting in the correct receivable outcome before sync.
Workflow
Step 1
Create invoices in QuickBooks
Complete this action so customer payments clear the right open invoices.
Step 2
Open Bookkeeping
Use the Bookkeeping module to reach both the invoice sync and payment allocation workflows.
Step 3
Sync the invoices
Refresh the invoice list first so open invoices are available when you search for allocations in Truewind.
Step 4
Open Bank Transactions
Payment allocations start from the transaction feed where the incoming payment appears.
Step 5
Open the bank account
Choose the account that contains the payment you want to allocate against open invoices.
Step 6
Open For Review
Use the review queue to find unapplied payments before they are matched or synced.
Step 7
Open the payment transaction
Inspect the payment row directly so you can launch the allocation workflow from the right transaction.
Step 8
Open the transaction
The payment details drawer is where the invoice-allocation action becomes available.
Step 9
Find allocations
Search the open invoices from here so you can apply the payment to the right receivable balance.
Step 10
Review open invoices
Use this checkpoint to verify the current state so customer payments clear the right open invoices.
Step 11
Allocate the payment
Complete this action so customer payments clear the right open invoices.
Step 12
Enter the allocation amount
Input the allocation amount.
Step 13
Save the matches
Finalize the invoice allocation only after the selected invoices and amounts look correct.
Step 14
Confirm the matched invoices
Check for the expected result before moving on so customer payments clear the right open invoices.
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