Before you disable an account
Confirm no one still relies on that bank account for ongoing transaction review, reconciliation, or reauthorization work.
Ask the support agent
Just ask a direct question or search related articles from the Knowledge Base.
Support Center / Bank Transactions / Bank Connections
Disable or remove bank accounts when they should stop participating in active review, resulting in the correct active account set for the team.
Step 1
Start in Truewind on Bookkeeping > Bank Transactions, then click on Bank Transactions, go to Bank Feed

Step 2
Use the bank-account row menu to find removal actions without leaving the list.

Step 3
Use this action only when the bank feed should stop importing and disappear from the transaction workflow.

Step 4
Finish the removal after you confirm this feed should no longer import transactions into Truewind.

Step 5
The feed disappears from the transaction page after removal; reconnect it only if you want imports to resume.

Step 6
Complete this action so inactive bank feeds stop appearing in the transaction workflow.

Confirm no one still relies on that bank account for ongoing transaction review, reconciliation, or reauthorization work.
Was this helpful?
Need more help?
Ask for human help about this article and provide any feedback.