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Support Center / Bank Transactions / Bank Connections

Map accounts to bank accounts

Map connected bank accounts to ledger accounts when Bank Transactions cannot proceed without account mapping, resulting in accounts that load correctly for review and reconciliation.

Workflow

Step 1

Open Chart of Accounts

This opens the Chart of Accounts page with all currently recognized accounts.

Screenshot showing this opens the Chart of Accounts page with all currently recognized accounts

Step 2

Review the chart of accounts sync status

Truewind automatically sync the list of Chart of Accounts to Truewind. If you have made any recent changes like deleting/adding an account on your ERP or it's the new onboarded account, Truewind may take some time to sync Chart of Accounts here. Alternatively, you can manually refresh the list by clicking on Sync From Ledger button to update Chart of Accounts.

Screenshot showing Review the chart of accounts sync status

Step 3

Open Bank Transactions > Manage bank accounts

Open the Bank Transactions page and click on the Manage bank accounts button to go to the Bank Accounts page.

Screenshot showing open the Bank Transactions page and click on the Manage bank accounts button to go to the Bank Accounts page

Step 4

See bank accounts and their mappings

Verify your bank accounts and their mapping to ERP accounts from Chart of Accounts.

Screenshot showing verify your bank accounts and their mapping to ERP accounts from Chart of Accounts

Step 5

Update the bank account mapping

In order to update the bank account mapping, click on the Chart of Accounts dropdown for your desired bank account row.

Screenshot showing Update the bank account mapping

Step 6

Select the desired account

Use the search to find the account you want to map, and click on it.

Screenshot showing use the search to find the account you want to map, and click on it

Step 7

Verify your selection

After the account updated, verify the mapping is properly represented on the Bank Accounts page.

Screenshot showing after the account updated, verify the mapping is properly represented on the Bank Accounts page

Why mapping matters

Unmapped bank accounts can block the Bank Transactions table from loading the accounts you selected for review.

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