Skip to main content

Ask the support agent

Ask a direct question. The answer is grounded in the current Knowledge Base and the page you are on.

Connections / Bank Connections

Remove or Disable Bank Accounts

Use the current Bank Accounts management workflow to disable, deactivate, or otherwise remove a bank account from active use.

Workflow

Setup workflow

Step 1

Open the Bank Accounts management page

Go to the current Manage bank accounts workflow from Bookkeeping or from Connections.

Step 2

Find the bank account you want to change

Search or browse the table until you find the bank account row you want to disable, deactivate, or reconnect.

Step 3

Open the row action menu

Use the action menu on the bank account row to access the available account management actions.

Step 4

Complete the disable or removal action

Choose the appropriate account action and confirm it so the bank account no longer appears as active for daily workflows.

Before you disable an account

Confirm no one still relies on that bank account for ongoing transaction review, reconciliation, or reauthorization work.

Was this helpful?

Need more help?

Ask for human help about this article and provide any feedback.