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Onboarding

Bank Connections

Browse support articles for Bank Connections.

Chase Authorized User Settings

Confirm Chase authorized-user access before connecting or reconnecting accounts, resulting in the right Chase accounts appearing in Truewind.

Connect a Bank Account via Finicity

Connect a bank through Finicity when Plaid is not the right path for the institution, resulting in the selected accounts appearing in Truewind.

Connect Bank Accounts via Plaid

Connect bank accounts through Plaid when the institution is supported there, resulting in the selected accounts appearing in the Bank Accounts workflow.

Map Accounts to Bank Accounts

Map connected bank accounts to ledger accounts when Bank Transactions cannot proceed without account mapping, resulting in accounts that load correctly for review and reconciliation.

Remove or Disable Bank Accounts

Disable or remove bank accounts when they should stop participating in active review, resulting in the correct active account set for the team.