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- The workflow completes with the expected result.
- The screenshots match the current product flow.
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Support Center / Onboarding / Create accounts
Create a company organization account when you need a new client organization under an accounting firm, resulting in the company appearing in the client list with initial staff assignments.
Step 1
Use the organization switcher to move into the accounting firm that should own the new client account.

Step 2
Pick the firm that should own the client so the new company appears in the correct workspace and access model.

Step 3
This takes you to the client list where new company accounts are created and assigned.

Step 4
Click on "Add client" button, then enter all details for the client. The organization name and the primary Preparer are mandatory field. You can optionally provide a domain, a primary Reviewer and select to create onboarding tasks. Once ready, click on "Add client".

Step 5
Use the search box to find the new client and click on it.

Step 6
On the client members page, click on "Add member" button.

Step 7
Select the user to be added as new member, pick its role and then click on "Add member" to complete this process.

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