AI-powered Bookkeeping and Finance for Startups

AI-powered Bookkeeping and Finance for Startups

Privacy Statement

Dated Posted: June 2, 2023

This Privacy Statement provides detailed information about the privacy practices of Truewind Technologies, Inc.


If you have any questions or concerns regarding this Privacy Statement or our practices, please contact us at support@trytruewind.com.


Section 1: Applicability

This Privacy Statement applies to all our websites, products, and services (collectively referred to as "Services") that are linked to this Statement.


Section 2: Information Collection and Use


2.1 Types of Information We Collect:

In the process of accessing our Services, we may collect Personal Information from you, such as your name, billing address, email address, phone number, username, password, and financial data. We may also collect Usage Data, which includes information like IP addresses, log files, device identifiers, pages viewed, browser type, and other usage information collected through cookies and similar technologies.


2.2 How We Use Your Information:

We may use your information, including Personal Information, for various purposes such as account registration, providing and improving our Services, customer service and technical support, communication with you, marketing communications, research, and data analysis. We may also share your Personal Information with third-party service providers who assist us in delivering our Services.


Section 3: Information Sharing

From time to time, we may need to share your Personal Information with third parties under specific circumstances. This includes sharing information with service providers, responding to legal requests, protecting Truewind and others, reporting to credit bureaus, and in the event of a sale or transfer of our business. We may also share your information with your consent or as required by law.


Section 4: Syncing, Linking, and Connecting Your Accounts

You may choose to sync certain Truewind Services with information from other financial accounts or link/connect other third-party services with your Truewind Service. By doing so, you allow us to exchange information, including Personal Information, with the respective third parties to provide the requested services.


Section 5: Managing Your Privacy

You have the ability to manage your privacy by accessing and editing your Personal Information through your Truewind Service. You can also update your preferences regarding marketing communications and control the use of cookies and tracking technologies.


Section 6: Data Retention and Access Rights

We retain your information for as long as necessary to provide our Services and comply with legal obligations. As required by applicable law, you have the right to access, correct, or delete your Personal Information. You can contact us to exercise these rights.


Section 7: Security of Your Information

We employ reasonable and appropriate security measures to safeguard the Personal Information we collect. This includes updating security practices, complying with applicable laws and standards, securely transmitting sensitive information, training our staff, and following industry best practices.


Section 8: International Data Transfers

In accordance with applicable laws, we may transfer, process, and store your information outside of your country of residence, including in jurisdictions where we or our third-party service providers operate.


Section 9: How to Contact Us

If you have any questions or comments regarding this Privacy Statement, please contact us via email at support@trytruewind.com or through direct mail at Truewind Technologies, Inc., PO Box 7253 #81023, San Francisco, California 94120.


Section 10: Changes to Our Privacy Statements

We may update or modify our Privacy Statements from time to time. If there are material changes, we will notify you through our Services or other communication channels. It is your responsibility to review any changes carefully. Continued use of our Services after the notice of changes constitutes your consent to the updated Privacy Statement.


Section 11: Collection of Children's Personal Information

We do not knowingly collect Personal Information from minors. Our Services are intended for adults and not directed towards minors.


Section 12: Your California Privacy Rights

We do not share your Personal Information with third parties for their marketing purposes without your consent.